Chapter Three – A – Aim from the Heart: Kevin outlines what is involved in Step 1 of the ALIGN process – Aim from the Heart – and why it works.
Chapter 1: Kevin Snook discusses how he came to develop a simple and proven approach that aligns the frontline with the bottomline to achieve...
Make It Right – Chapter 7: N – Nurture Feedback & Recognition: People work because they have to but they also work because they...
Chapter Four – L – Lead with the Frontline: How to create a master plan to move your business forward that has “buy in,...